ShellYard

Diagnostics & developer tools

Demo workspace seeder, redacted diagnostics bundle, cloud-sync diagnostic, Enterprise tier override. Available under Settings → Privacy & About.

Developer and ops affordances for fresh installs, support tickets, and admin tier flips.

Demo workspace seeder

Settings → Developer area → Seed demo workspace.

Loads a complete sample Acme-style workspace into your Personal Space only: connections + folders, vault credentials, DB connections, documents, IPAM subnets and hosts, HTTP collections + environments + requests, snippets. Useful for:

  • A new user has something to click immediately
  • Reproducing a bug against a known sample dataset
  • Demos / screenshots

The seeder refuses to run outside Personal Space so it can’t pollute a client’s data.

Diagnostics bundle

Settings → Privacy & About → Copy diagnostics bundle.

Drops a redacted environment snapshot onto your clipboard:

  • App version, OS, architecture
  • Active tier and Space
  • Row counts per resource type (connections, documents, vault, etc.)
  • Recent error log (last 50 entries)
  • Cloud sync state — last reconcile time, pending push queue depth

Never includes credentials, tokens, document bodies, query text, or any secret. Safe to paste into a support email or Reddit thread.

Cloud sync diagnostic

Settings → Privacy & About → Run cloud sync diagnostic.

Surfaces:

  • The Cognito identity currently signed in (sub, tier claim, org_id)
  • What the cloud holds for that identity (resource counts per type, per Space)
  • What’s locally stored (same shape)
  • Diff between the two

Useful when something exists locally but not on another device, or vice versa. The diff is the fastest path to “did the push succeed?” without digging through audit logs.

Tier override (Enterprise admin)

Admin → Tier Management. Enterprise admins only.

Flips custom:tier on a target Cognito user. The target picks up the new tier at next token refresh (or instantly via Settings → Refresh from cloud).

Use cases:

  • Promoting a user from Pro to Team during a trial expansion
  • Demoting a former member who shouldn’t have Enterprise access anymore
  • Granting a temporary Enterprise tier for evaluation

Every override writes an audit row with both the actor (admin) and the target user.