Notes & runbooks

Markdown-based notes and runbooks scoped per Space. Live preview supports split, edit-only, or preview-only layouts.

What renders

GFM tables, fenced code, task lists, footnotes, autolinked URLs.

Versioning

Automatic on every save:

• Team — 90-day retention
• Enterprise — unlimited

Tier shape

documentSpace() collapses Team-tier docs into a single shared bucket so all team members see the same library. Enterprise gets per-Space isolation (DocumentsPerSpace=true) — each client Space carries its own document tree.

Document kinds

Each document carries a kind that drives the starter template and the tab-strip icon:

• Note — blank markdown, blue glyph
• Runbook — runbook scaffold, amber glyph
• IPAM subnet — subnet + host table, emerald glyph
• Incident / Case Notes — rose glyph; full incident scaffold with severity / status / on-call, timeline table, evidence sections (terminal output, HTTP response, DB query, log snippets, config diff), root cause, resolution, follow-ups, and a customer-facing summary block. Print or export to PDF reuses the standard NoteEditor button.

Folder tree

The Docs launcher organizes documents in a collapsible folder tree — top-level folders as sections with their docs in 4-up grids, nested folders indented, a “Root” section catches anything without a folder. When you search or filter by kind, the launcher flattens to a list since hierarchy is noise during a hunt.

Live sync (Team and Enterprise)

When you’re signed into a Team or Enterprise plan, the active scope re-pulls automatically on window focus and every 30 seconds while focused, paused while the window is blurred, debounced 5 seconds. Worst-case delay before a teammate’s edit appears in your view is roughly 30 seconds. Background pulls don’t write to the audit log.