Terms of Service

These Terms of Service govern your use of ShellYard, a service operated by AmIUp ("AmIUp", "we", "us"). By creating an account or downloading the desktop application, you agree to these terms.

Acceptable use

You may not use ShellYard to access systems you don't own or have written permission to access, to violate applicable law, or to harm other users.

Service availability

ShellYard is a desktop application for macOS, Windows, and Linux. Cloud features such as Shared Space sync, credential storage, and audit log export are subject to availability commitments described in your subscription plan.

The Magellan AI assistant operates with API keys you supply for the AI provider of your choice (Anthropic, OpenAI, or any OpenAI-compatible endpoint such as Ollama). Prompts and responses pass directly between your client and your chosen provider — they do not flow through ShellYard's infrastructure, and we do not provide an SLA for third-party AI provider availability.

Payments

Paddle.com Market Limited is the merchant of record for all paid subscriptions purchased through shellyard.com. Paddle handles payment processing, applicable taxes, and invoicing on our behalf. Your contract for payment is with Paddle; your contract for the underlying service is with AmIUp. By subscribing, you also agree to Paddle's buyer terms.

Refunds and cancellations

Paid plans renew until cancelled. Cancel anytime from the account dashboard or via the Paddle customer portal; you keep access through the end of the paid period. Refund eligibility and the process are described in our Refund Policy.

Termination

We may suspend accounts that violate these terms. You may delete your account at any time, which removes your encrypted vault entries from our infrastructure within 30 days.

Contact

Questions: legal@shellyard.com.