One-click import from IT Glue
Bring your IT Glue Documents and IPAM into a ShellYard Space without re-typing. Hudu has the same path. Then build the runbook, open the SSH session, and check the database from the same window.
Comparison · IT Glue
IT Glue is a portal.
ShellYard is where the docs run.
Documents, IPAM, vault, audit log, SSH/RDP, the network toolkit, and Magellan AI in one Space-scoped desktop app — with a one-click IT Glue importer.
Feature-by-feature
IT Glue is a deep documentation and asset platform. ShellYard is built for the moment a runbook becomes work — SSH into the box, check the database, hit the API, all in the same window the runbook lives in.
ShellYard advantage IT Glue advantage Parity
| Feature | IT Glue | ShellYard |
|---|---|---|
| Documents and runbooks | ✓ (Team) | |
| IPAM (subnets, hosts) | ✓ (Team) | |
| Per-client isolation | ✓ Organizations | ✓ Spaces |
| Document version history | 90 days (Team), unlimited (Enterprise) | |
| Public document share links | ✓ (Team) | |
| Credential vault | ✓ cloud KMS (Pro+), per-Space CMK (Enterprise) | |
| Audit log | ✓ local + CSV export (Team) | |
| IT Glue importer (Documents + IPAM) | — (source product) | ✓ (Team) |
| Hudu importer | ✓ (Team) | |
| SSH, Telnet, RDP, serial, AWS SSM in same window | — remote access add-on | ✓ all tiers |
| Network toolkit (MTR, packet capture, TLS, SNMP, DNS, 30+) | ||
| IPAM auto-discovery (ping-sweep) | ✓ (Team) | |
| HTTP REST + GraphQL + realtime client | ✓ (Pro+) | |
| Multi-engine database inspector | ✓ Postgres, MySQL, Redis, Mongo, SQLite | |
| AI assistant (BYO key) | Cooper Copilot (vendor-hosted) | ✓ Magellan — Anthropic, OpenAI, Ollama, OpenAI-compatible |
| Per-Space customer-managed KMS | ✓ (Enterprise) | |
| Cryptographic erasure on client offboarding | ✓ (Enterprise) | |
| Standalone desktop app | — web only | ✓ macOS, Windows, Linux |
| Long tail of structured "Asset" types | ✓ flexible asset types | — Documents + IPAM only |
| PSA / RMM integrations (ConnectWise, Autotask, Datto) | ||
| Scheduled offsite backups of documentation | — rely on ShellYard cloud sync | |
| MyGlue end-user portal | — share links only |
Reflects publicly documented IT Glue capability at time of comparison.
Why MSPs add ShellYard
Documentation next to the work
IT Glue lives in a browser tab. ShellYard's runbooks live next to the SSH session, the network tools, and the database connection that the runbook is talking about — so the document and the action stay in sync.
Cryptographic erasure on offboarding
When you offboard an Enterprise client, ShellYard schedules their per-Space KMS key for deletion. After the AWS pending window expires, every document, credential, and version under that Space is unrecoverable — by anyone, including us.
When IT Glue is the right call
If you depend on flexible Asset types, a MyGlue end-user portal, or deep PSA / RMM integrations with ConnectWise, Autotask, or Datto, IT Glue stays the system of record. ShellYard is a runtime workspace that imports from IT Glue — not a replacement asset platform.
Bring your docs. Add the SSH session.
Erase the Space when the engagement ends.
Team is $49/seat/mo billed annually — shared Documents, IPAM, IT Glue + Hudu importers, audit-log export. Enterprise adds a customer-managed KMS key per Space and cryptographic erasure on offboarding. 14-day Team trial requires a card.